Worn every day.
Kept for a
lifetime.
Fine jewellery does not need to be delicate to last. It needs to be cared for. A short, considered routine — and a professional inspection twice a year — is enough to keep a Papillon piece looking new for generations.
What follows is the same guidance we give every client in the boutique.
Cleaning
For everyday cleaning, warm water, a drop of unperfumed soap, and a very soft brush. Rinse in clean water, pat dry on a lint-free cloth.
Avoid ultrasonic cleaners on emeralds, opals, pearls, tanzanite and any treated stones.
Storage
Store each piece separately in the pouch or case in which it arrived. Diamonds scratch other stones; gold work-hardens against gold.
Keep pieces away from direct sunlight, heat sources, and humid rooms such as bathrooms.
Everyday Wear
Jewellery is the last thing on, the first thing off. Apply perfume, sunscreen and cosmetics before wearing.
Remove pieces for the gym, swimming, gardening and manual work. Chlorine and abrasive detergents can dull the finish and stress prongs.
Professional Inspection
We recommend a complimentary inspection every six months. We check prong tension, clasp integrity, hallmark and finish.
Bring the piece into the boutique, or send it to us insured — we return it looking new.
Long-term Care
A well-made piece is meant to outlive its owner. Papillon offers a lifetime craftsmanship guarantee on setting, hallmark and structural integrity.
For treasured pieces, we recommend a written re-valuation every three to five years.
How to care
by material.
A short reference table — printed inside every Papillon care card.
| Material | Cleaning | Avoid |
|---|---|---|
| Diamond | Soap, water, soft brush; ultrasonic acceptable. | Chlorine, hard knocks on prong settings. |
| Sapphire & Ruby | Soap and water; ultrasonic acceptable. | Sudden temperature change. |
| Emerald | Damp cloth only. | Ultrasonic, steam, harsh detergents. |
| Pearl | Wipe with soft, damp cloth after each wear. | Perfume, ultrasonic, dry storage. |
| Platinum & Gold | Warm soapy water; polish by Papillon annually. | Household cleaners, abrasive cloths. |
Bring your piece
in for its
annual inspection.
Complimentary for every Papillon piece, for the life of the piece.