Careful, Expert Repairs
Jewellery Repairs, Handled With Care.
Jewellery often carries meaning that far outweighs its material value. Every repair at Papillon is treated with the same attention we give a piece we make ourselves — quietly, precisely, and with respect for what it represents.
Whether a favourite ring has become uncomfortable, a delicate chain has broken, or a treasured piece needs restoring, we assess each item personally and recommend only the work that is genuinely needed.
Common repairs we carry out include:
- Ring resizing
- Chain repairs
- Clasp replacement
- Stone replacement and re-setting
- Soldering
- Cleaning and polishing
- Restoration of older or damaged pieces
Who It's For
- Anyone with a worn, damaged or ill-fitting piece
- Clients with sentimental or inherited jewellery
- Owners of pieces not originally bought from Papillon
- Those seeking honest advice before committing to work
What To Expect
- A personal assessment of each piece
- A clear, transparent quote before any work begins
- Careful handling and respectful storage
- Honest advice — including when a repair is not required
The Process
A Considered, Personal Approach.
- 01
Assessment
We examine the piece in person, discuss your concerns and identify what the repair truly requires.
- 02
Quote
We provide a clear, transparent quote. Work only begins with your approval.
- 03
Repair
Your piece is repaired carefully by hand, with attention to structural strength, comfort and finish.
- 04
Collection
We return your piece cleaned, polished and ready to be worn again.
Why Choose Papillon
Craftsmanship You Can Trust.
Careful Craftsmanship
Every piece is handled with quiet, focused care from first enquiry to finished work.
Attention to Detail
From the smallest engraving to the most intricate setting, precision defines every finish.
Honest Advice
We recommend only what is genuinely needed — never more, never less.
Personal Service
You are guided by name, in person, throughout the entire process.
Quality Workmanship
Considered materials, careful handling and enduring results, always.
Personal Service in Three Rivers
A personal, discreet service from our studio on General Hertzog Road.
Frequently Asked
Answers Before You Ask.
Do you repair jewellery not bought from Papillon?+
Yes. We are happy to assess and quote on repairs for jewellery from other makers.
How long will a repair take?+
Most repairs are completed within a few days to a couple of weeks depending on complexity. We give a clear timeline at quotation.
Can my jewellery be valued before I decide?+
Yes. We can assess condition and craftsmanship in person before any work is agreed.
Do I need to plan ahead?+
Walk-ins are welcome, though sending an enquiry first ensures we can give the piece our full attention.
Begin Your Enquiry
Let us restore the beauty and integrity of your treasured jewellery.
Reach out and a Papillon Jewellers consultant will guide you personally — with time, care and quiet expertise.