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Timepieces
Watch Repairs

Considered
watchmaking,
quietly done.

Papillon offers watch servicing in partnership with an accredited workshop of trained watchmakers. Every timepiece we accept is documented, insured and returned with a written service record.

We take on watches from major houses and independent makers alike. If the reference is unusual, we will tell you before accepting the piece.

Chapter I
What We Service

Work we
take on.

01
Movement Servicing

Full strip-down, ultrasonic clean, lubrication and regulation for mechanical calibres.

02
Battery & Seal Replacement

Quartz batteries replaced with matched cells; case seals renewed and pressure-tested.

03
Bracelet & Strap Repair

Link resizing, pin replacement, integrated bracelet refinishing and leather strap fitting.

04
Case & Crystal Refinishing

Case polishing (brushed and mirror), crystal replacement, and crown/tube service.

05
Vintage & Heirloom Servicing

Sympathetic restoration of inherited watches, prioritising originality over cosmetic renewal.

Chapter II
What to Expect

Assessment,
quotation,
service.

Assessment
Free of charge, by appointment. Serial number and condition documented in writing.
Quotation
Fixed price provided within 5 – 10 working days of assessment. Nothing proceeds without your approval.
Turnaround
Battery & seal: same day. Full service: 6 – 10 weeks, depending on parts availability.
Warranty
12 months on the servicing work, on movement and case seal integrity.
Handling
Insured intake and return; the piece is never left unattended in the boutique.
Continue the Conversation

Bring the watch
to the boutique.

Watch intake is by appointment. Please bring the original papers and box where possible.