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Policies

Brand Disclaimer

We use third-party brand and product names only where they help identify or describe an item, service or compatibility.

Last updated: 12 September 2026

Third-Party Names and Trademarks

Third-party names, logos, trademarks and product names belong to their respective owners. Their appearance on this website or in a quotation does not by itself imply sponsorship, endorsement, affiliation or an authorised-dealer relationship.

Where Papillon has an authorised or other formal relationship, we will describe it only when that relationship has been expressly identified and verified. This policy does not deny a legitimate relationship that is accurately stated for a particular item or brand.

Pre-Owned and Branded Items

For a pre-owned or branded item, the individual listing or written quotation will state the known condition, known alterations, and whether a box, papers, authentication evidence or manufacturer warranty is included. These details are confirmed item by item; they are not universal promises applying to every branded item.

Please review the specific description and ask for clarification before accepting a quotation. Product names may be used to identify the goods or describe intended compatibility without claiming ownership of the relevant mark.

Accuracy and Consumer Rights

This disclaimer does not excuse counterfeit goods, inaccurate descriptions or misleading representations. It does not remove any right or remedy available under applicable consumer law.

Questions

If you need confirmation of a branded item's description, included documentation or warranty position, contact info@papillonjewellers.co.za before proceeding.

Questions

Speak With Papillon

If you would like help understanding a policy or how it applies to an enquiry, please contact our team.